At Dreamscape Tourism, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued for our travel services.
Refunds for airline tickets are subject to the airline's fare rules and cancellation policy. Some tickets may be non-refundable or subject to cancellation fees.
Hotel cancellation and refund policies vary depending on the hotel and booking conditions. Any applicable refund will follow the hotel's policy.
Visa processing fees are generally non-refundable once the application has been submitted, regardless of the approval or rejection outcome.
Refund eligibility for holiday packages depends on the cancellation timing and the policies of airlines, hotels, and other travel suppliers included in the package.
Approved refunds will be processed within 7 to 14 business days. Processing time may vary depending on your payment provider or bank.
In cases of force majeure, including natural disasters, government restrictions, pandemics, or airline operational changes, refund decisions will be made according to the policies of the respective service providers.
Dreamscape Tourism
info@dreamscapetourism.ae
+971 50 353 7445